Shipping policy

We currently ship worldwide using Australia Post. Shipping costs are as follows:

• Australia & New Zealand – Free
• International – AU$5.00

Shipping fees are flat-rate and added at checkout.

Processing Times

Orders are typically processed within 1–2 business days (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.

Estimated Delivery Times

• Australia & New Zealand: 2–8 business days
• International: 7–21 business days (may vary depending on location and customs clearance)

Please note: Delivery times are estimates only and may be affected by external factors such as customs processing, public holidays, or service delays by Australia Post.

Customs & Import Duties

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping fee.

Tracking

All orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.

Address Accuracy

Please ensure your shipping address is correct at the time of checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.